Process and Product Quality Assurance
The aim of PPQA is to ensure that the established standard processes are implemented and being effectively followed by projects and departments. Adherence to defined standards and processes is verified through project level and organization level Internal Quality Audits. QA Audit process can be categorized into the following phases:
- Audit Planning
- Audit Preparation
- Audit Execution
- Corrective/Preventive Action Planning and Implementation
- Audit Follow-Up
- Audit Tracking and Analysis
Process and Product Quality Assurance Process Diagram
| Role | Activity | Artifacts/Templates | ||
| Quality Assurance Manager, Process Engineering Lead |  | Audit Planning | | Organizational Internal Quality Audit Plans, Project Internal Quality Audit Plan |
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| Audit Team | | Audit Preparation | | Audit Checklist |
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| Audit Team, Auditee | | Audit Execution | | Corrective & Preventive Action Requests, Audit Summary Report |
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| Auditee | | Corrective/Preventive Action Planning and Implementation | | Corrective & Preventive Action Request |
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| Audit Team, Auditee | | Audit Follow up | | Corrective & Preventive Action Request |
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| Quality Assurance Manager, Process Engineering Lead | | Audit Tracking and Analysis | | Project /Organizational Internal Quality Audit Tracking and Analysis Reports |